Privacy Policy

Overview

At Trackguard Solutions Ltd., we are committed to ensuring that your privacy is protected. We will only use the information that we collect about you lawfully, in accordance with the EU’s General Data Protection Regulation (GDPR).

All data collected is used solely to provide our services. Specifically:

  • We do not sell, share, or disclose your data to anyone.
  • We do not mine your data for patterns.
  • We do not use your data to target advertisements.
  • We do not access your location data without your permission.

Information We Collect

  • Full Name and Address – used for billing and invoicing.
  • Username and Password – used to authenticate users.
  • Email Address – used for service notifications and password recovery.
  • GPS Location Data – transmitted by your GPS or mobile device when using our tracking software. We may collect:
    • GPS coordinates
    • Speed
    • Altitude
    • Angle
    • Current time
    • Various sensor parameters
    Note: We do not transmit your phone number, contact lists, or any other personal data stored on your device.
  • HTTP Requests – as with most web services, we log incoming requests including IP addresses, requested URLs, referral URLs, and browser-provided attributes.

Cookies

Cookies are small files temporarily stored by your browser. We use them for:

  • Session Management – keeping you logged in.
  • Preference Storage.
  • Traffic Analysis – understanding page usage to improve our services.

Most cookies expire once you log out or close your browser.
We recommend enabling cookies for the best experience.

Security

Your data is stored on secure servers, and we take strong measures to protect it, including:

  • Firewall protection
  • Regular security patching
  • Secure Sockets Layer (SSL) encryption for data transmission

Our account creation and login systems use modern authentication standards and one-way encryption algorithms, making decryption impossible.

Please note: While we take all reasonable precautions, we cannot guarantee nondisclosure of personal information due to factors beyond our control.

Rights of Access, Correction, and Objection

You have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate information.
  • Request complete removal of your account and related data.

We may require proof of identity before processing such requests.

Data Retention

We will retain your information for as long as your account is active or required to provide our services. Once it is no longer needed, the data will be automatically deleted.

More Information

If you have any questions or concerns about the data we collect or how it is used, please contact our Data Protection Officer (DPO):
📧 support@trackguardsolutions.com

Changes

Trackguard Solutions Ltd. may update this Privacy Policy at any time. Any changes will be posted on www.trackguardsolutions.com.